Privacy Policy

Please read and review the following page carefully before using this site. By using this site, you indicate that you consent and agree to these terms and conditions, if you do not agree to these terms and conditions, we request you to refrain from further use of or re-visit to this site and our services.

Karnig is committed to respecting the privacy of its customers and visitors to this site.

What information do we collect?

We may collect the information about the personal data in the context of:

        - Identity Data which includes surname, first name, marital status, title, date of birth and gender.

        - Contact Data which includes address, e-mail address, postal and billing address, telephone number and site browsing data.

        - Technical Data which includes internet protocol (IP) address, login data browser type and version, location and time zone setting and other technology on the device you use to access this website.

        - Usage Data which includes information on how you use this website.

        - Marketing and Communication which includes your preference in receiving marketing from us.

How do we use the information collected?

Any of the information we collect from you may be used in one of the following ways:

        - To personalize your experience; Your information helps us to better respond to your individual needs.

        - To improve our website; We continually strive to improve our website offerings based on the information and feedback we receive from you.

        - To improve customer service; Your information helps us to more effectively respond to your customer service requests and support needs.

        - To process transactions; Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

        - To administer a contest, promotion, survey or other site features.

        - To send periodic emails; The email address you provide for order processing or enquiring, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect the information.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information. We are continuously improving our security measures in line with new technological advancements.

Nevertheless, even if we strive to protect your personal data, we cannot guarantee the security of the information transmitted on our site during its transit through the Internet by means of any unsecured protocol.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Information Conservation.

Karnig undertakes to keep your personal data for no longer than is necessary for the purposes for which they are processed, in accordance with the storage periods imposed by the applicable laws in force for certain categories of data.


Karnig may at anytime modify these legal notices and conditions by updating the site, these pages and all associated pages. You agree to all revisions and should periodically visit these pages to review the legal notices and conditions that apply to your use of the site.

This policy was last modified on November 8th 2023.

Rolex Section.

While navigating on the Rolex section of our website, some cookies are controlled by ROLEX SA which applies the following Cookies Policy.

Contact us.

Please do not hesitate to contact us if you have any questions about our policies.

+962 6 581 2022

Saturday to Thursday 10:00am - 6:00pm

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